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Terms and Conditions

By using the website or availing any services through the website of Mahindra Homestay you confirm that you have duly read, understood and accepted the terms and conditions contained herein and the same shall be fully binding on you.

Rules for Room Usage

Room rates are for occupation of 2 adults. Maximum of two children below the age of 5 years shall be allowed in the Homestay room without any additional charge, if extra bed is not required. One child of the age of 5 years or more would be allowed without any additional charge if extra bed is not required. For children of 12 years and above there will be requirement of extra bed and extra charges. In any case, there cannot be more than two children to be accommodated in a room.

Cancellations Rules:

Once you have booked Homestay rooms you will be entitled to cancel your reservations, however any refund shall be strictly as provided herein below:-

Days before check in Cancellation Charges / Refund
More than 30 days 0% of the room rentals, i.e., full refund
16th to 30th day 50% of the room rentals, i.e., 50% refund
8th to 15th day 75% of the room rentals, i.e., only 25% refund
Less than 7 days / no show 100% of the room rentals i.e., no refund

No-show / delayed arrival / failure to arrive

Your confirmed reservations shall be valid until 6 PM of the arrival date or until any specific time of the day if stipulated by you at the time of reservation, whichever is later. Therefore, If you do not cancel your reservation, your failure to arrive (no-show) by the agreed check-in date and/or by the above time the same will result in the cancellation of your entire reservation and there will be refund of whatsoever nature. If have made any payment through your credit card or debit card and your reservation and the said reservation gets cancelled for the above reasons or in a situation where you are entitled to receive refund in the above manner due to your canceling the reservation, you shall not be entitled to make any charge back claim or any other claim in respect of the credit card / debit card facility / payment mode used by you for the reservation, with the credit card issuer or acquiring bank. In addition, if you are entitled to any refund on your cancellation and if you have used your credit card / debit card for such reservation, the amount of refund, if any, would be credited back to your same credit card / debit card account. You shall not use credit card of any third party for your booking Homestay rooms through this Website, unless such credit card / debit card belongs to any of your close relative and you have express authority to use the said credit card / debit card.



Specific Terms and Conditions


AGREEMENT BETWEEN CUSTOMER AND MAHINDRA HOMESTAY

The facilities through this Web site are offered to you strictly on the condition of your total acceptance without modification of the terms, conditions, and notices contained herein. Your use of this Web site constitutes your full acceptance and agreement to all such terms, conditions, rules and disclaimers. You are therefore requested to read the terms, conditions, rules and disclaimers contained in the Website first, before availing the facility of the Website or services through the Website.

AGE AND RESPONSIBILITY

To use this website and avail any services therein you must have attained the age of majority and shall have the necessary competence to enter into a contract, i.e., you are not otherwise disqualified to enter into a contract. You are fully aware that any use of the facilities of the Website, either financial or other contractual obligations on your part, which you must be competent to discharge and comply with.

SITE AND ITS CONTENTS

This website is only for your personal use as well as for non-commercial purposes. You shall not distribute, exchange, modify, sell or transmit anything you copy from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purpose.

As long as you comply with the terms of these Terms and Conditions of Use, Mahindra Homestay grants you a non-exclusive, non-transferable, limited right to enter, view and use this website. You agree not to interrupt or attempt to interrupt the operation of this website in any way.

Access to certain areas of the website may only be available to registered members of Mahindra Homestay. To become a registered member, you may be required to answer certain questions. Answers to such questions may be mandatory and/or optional. You represent and warrant that all information you supply to us, about yourself, and others, is true and accurate.

The content and information on this Web site (including, without limitation, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to Mahindra Homestay or its suppliers and providers. Accordingly, as a condition of using this Web site, you agree not to use this Web site or its contents or information for any commercial or non-personal purpose (direct or indirect). While you may make limited copies of your travel itinerary (and related documents) for travel or services purchased through this Web site, you agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from this Web site. In addition, whether or not you have a commercial purpose, you agree not to:

  • Access, monitor or copy any content or information of this Web site using any robot, spider, scraper or other automated means or any manual process for any purpose
  • Deep-link to any portion of this Web site for any purpose.

COMFORT USAGE

You confirm and warrant that you shall not use this Website including any contents therein for any purpose which is unlawful or prohibited by law or which is unethical.

PERSONAL INFORMATION

You fully understand and confirm that agree that Mahindra homestay is not responsible or liable in any way for injury, Loss or damage to your computer or interception or use of credit card information or other personally identifiable information or other personally identifiable information,related to or resulting from use of the site or any sites linked or associated with this site.

Mahendra homestay makes no warranty or representation regrarding of confidentiality of any communication or information transmitted on this site or any web site linked to this site. You agree that mahindra homestay is neither responsible for the confidentiality of any information that you provide while availing services through this website, Including information pertaining to your credit card, Residential address,Mobile address,Mobile number,Landline number, etc., Nor any damages that may arise from disclosure of such information.

For the purpose of compiling its own data bank you hereby consent that the personal details provided by you in the website may be used by mahindra homestay.

CHANGE OF WEBSITE TERMS AND CONDITIONS

Mahindra Homestay may add to, change or remove any part of these Terms and Conditions of Use at any time, without any notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes.

MISCELLANEOUS

This agreement is construed, interpreted and governed in accordance with laws of Union of India. All disputes arising out of the use of this website shall be settled through arbitration under Indian Arbitration and Conciliation Act, 1996 by a sole arbitrator to be appointed by Mahindra Homestay. Courts at Chennai, India alone shall have exclusive competent jurisdiction. If you are contemplating to use this website from a jurisdiction which does not recognize or give effect to the terms and conditions of this Website, including the provisions of this clause, you are agree that you shall not use the Website.

If any part of this agreement is held to be invalid or unenforceable pursuant to applicable law being Indian laws, including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

This agreement constitutes the entire agreement between the customer and Mahindra Homestay with respect to this Web site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and Mahindra Homestay with respect to this Web site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

You warrant and confirm that you are at least 18 years of age and is not otherwise disqualified or incompetent to enter into any contract on your own. Your further confirm that you possess the legal authority and competent to enter into this agreement and to use this Web site in accordance with all terms and conditions herein. You agree to be financially responsible for all of your use of this Web site (as well as for use of your account by others, including, without limitation, minors living with you). You agree to supervise all usage of this Web site by minors under your name or account. You also warrant that all information supplied by you or members of your household in using this Web site are true and accurate. Without limitation, any speculative, false, or fraudulent reservation or any reservation in anticipation of demand is prohibited. You agree that the travel services reservations facilities of this Web site shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act. You understand that overuse or abuse of the travel services reservation facilities of this Web site may result in you being denied access to such facilities.

You understand that any violation of any conditions of purchase may result in cancellation of your reservation(s), in your being denied access to any Homestay rooms, in your forfeiting any monies paid for such reservation(s), and in Mahindra Homestay debiting your account for any costs Mahindra Homestay incurs as a result of such violation. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this Web site as well as all your acts and deeds including the acts and deeds of your companions, while being at Homestay.

COPYRIGHT AND TRADEMARK

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Mahindra Homestay or its content suppliers and protected by Indian and International copyright laws. Certain words and logos contained in the Website are subject matter of trademark registration and protected accordingly. All software used on this site is the property of Mahindra Homestay or its software suppliers and protected by applicable copyright laws.

THIRD PARTY PRODUCTS AND SERVICES

This Website may provide links to third party websites or facility to avail / purchase goods and services from third parties. All such use of third party websites or purchase of goods and services shall be at your sole costs and risks. Mahindra Homestay does not assume any responsibility in this regard and does not provide any warranty in respect of such third party websites or warranty in respect of the goods and services provided by such third parties.


TAXES

At the time of booking your reservation through this Website, Mahindra Homestay charges applicable taxes and levies as on the date of the booking. You agree that if there is any subsequent change in the rate of taxes or levies or if there is any imposition of new tax or levy at the time when you actually occupy the Homestay room, you shall be responsible and liable for such additional levies, taxes and enhancements


INDEMNITY

You agree to indemnify and hold Mahindra Homestay, its subsidiaries, affiliates, owners, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of your use of the website.